Open a model
Open a project, then select a model. Large models use a hybrid load. A first overlay can show Preparing 3D stream or Downloading model. Once geometry starts painting, the overlay goes away and a progress stack in the top-right corner continues in the background. The downloaded copy is stored locally, so opening the same version again prefers that cache. You should see objects in the scene before the background download finishes. When you open an earlier version of a model, its card in Models shows Older version. Select that badge to load the latest version.Point clouds do not render in the viewer yet. Everything else in the model loads normally, and
your point cloud data is unchanged — the points are not drawn.
Some colours and materials do not render yet. Affected objects show as flat grey, even though the
colour is in the published data. Known cases are coloured meshes and geometry with a Color
input from Grasshopper, Civil 3D surfaces with materials, and models published before your project
moved to the 2026.9 data format. Your data is unchanged, and connectors that load the model keep
the colours.
Find your way around
- The top bar shows where you are (project, then model) and holds Share.
- The left sidebar holds the workspace switcher and the Models, Filters, Views, and Issues tabs. Selection sits under those tabs and shows properties for the current pick.
- Elements sits in the bottom dock and lists every object in the loaded models.
- The toolbar at the bottom of the canvas holds fit, Section, Sketch, Measure, Save view, and Copy view link.
- The status bar holds panel icons, undo, redo, fit, Screenshot, keyboard shortcuts, and Settings.
- The navigation cube at the bottom-right of the canvas sets standard camera directions.
What you can do
Issues in the viewer
Issues lists issues for the models in the scene. Open it with Shift+I. Opening an issue that was created in this viewer restores the camera, filters, visibility, and selection stored with it. Right-click an issue card, or use ⋯, for Open issue page, which opens the full issue in a new tab. To tie an issue to particular objects, select them in the scene before you select New issue. The selection is stored with the issue, along with the camera, filters, and visibility at the moment you create it. An issue raised with nothing selected stores the view only. Fields, assignment, and permissions are on Issues.Issues are available on every Speckle plan, on Speckle Cloud and on self-hosted servers.
FAQ
Why can't I see my point cloud?
Why can't I see my point cloud?
Point clouds are not drawn in the viewer yet. Re-publishing or re-uploading the model will not
change what you see, and connectors that load the point cloud keep working. Uploading an
.e57
file is a separate case — see Direct uploads.Why does my coloured model show as grey?
Why does my coloured model show as grey?
Some colours and materials are not drawn yet. Your data is unchanged. If the model was published
before your project moved to the 2026.9 data format, publish it again from the source
application to restore the colours. For Grasshopper colours and Civil 3D surface materials,
publishing again does not help yet. If the colour stands for a property such as status or
category, use Color by values on that property in Filters instead.
Where did View changes (compare versions) go?
Where did View changes (compare versions) go?
The viewer has no dedicated diff view. Ask Speckle Intelligence to compare two versions and
summarise what changed — see Assess model changes with Speckle
Intelligence.
Where did the section box, view modes, explode, and lighting go?
Where did the section box, view modes, explode, and lighting go?
The viewer cuts with individual section planes instead of a box — see Cut with section
planes. View modes (Pen, Arctic, Shaded),
explode, and lighting controls are not in this viewer. Projection and the grid are in the status
bar Settings.
Why does my embedded model have no filters or toolbar?
Why does my embedded model have no filters or toolbar?
Embeds show the 3D scene only. The model tree, Filters, selection details, and the toolbar
do not appear inside an embed on another site, whichever embed options you choose. Your model
and its data are unchanged. Open the model in the web app to filter, select, or measure.
Why won't a model open in Firefox on macOS?
Why won't a model open in Firefox on macOS?
Firefox on macOS supports WebGPU, but it currently allows only eight GPU storage buffer
bindings, the WebGPU specification minimum. The viewer needs nine, so the model will not open.
Other browsers on macOS allow ten or more, and Windows and Android browsers generally allow
sixteen or more. Until Firefox raises the limit, use Chrome, Edge, or Safari.